§530.10. Evaluation Procedure

a)         With the submission of an application to DHS, an agency described in Section 530.5(b) shall be evaluated by representatives of DHS.  The new service program provided by the agency must have been in operation for a period of one year prior to applying for an evaluation.

 

b)         The DHS representative assigned to conduct the evaluation shall contact the agency to arrange for a time and date convenient for all concerned.  This representative shall confirm the date by letter.

 

c)         The DHS representative shall be responsible for applying the standards set forth in Subpart B of this Part to the agency.

 

1)         Prior to conducting the evaluation, the DHS representative shall explain the on-site evaluation procedure to the agency.

 

2)         During the evaluation process, the DHS representative shall review the case records, program description and documents, and interview staff and customers to ensure that standards are being followed.

 

d)         The DHS representative conducting the survey shall hold an exit interview.  The purpose of the interview shall be to indicate areas in which the agency does and does not comply with Subpart B.

 

e)         A written report of the results of the evaluation shall be sent within 30 calendar days after the evaluation to the agency.

 

f)         The agency must submit a plan of correction to DHS within 30 calendar days after receipt of the report.  The plan shall indicate how the agency plans to comply with Part 530 in those areas in which the agency was found to not comply.  The plan shall include time frames for compliance.

 

g)         Upon acceptance of the plan of correction, DHS shall notify the agency of the decision to:

 

1)         approve the program and services offered by the agency for three years if compliance with the standards of Subpart B are met; or

 

2)         grant provisional status to the agency  for a one-year period.  Provisional status is granted as a temporary approval, contingent upon adherence to and action consistent with the plan of correction.

 

h)         DHS shall notify the agency of the decision to not approve the program or services offered by the agency when an agency is not in compliance with the standards of Subpart B.

 

i)          The agency has the right to appeal the evaluation report under 89 Ill. Adm. Code 508.

 

1)         A written report for a hearing must be submitted to DHS within 10 calendar days after the receipt of the evaluation report.

 

2)         DHS will notify the agency of the date, time and location of the hearing at least 14 calendar days prior to the hearing date.

 

(Source:  Amended at 23 Ill. Reg. 14663, effective December 13, 1999)