Illinois Administrative Code (Last Updated: March 27, 2024)

§772.80. Disconnection

Latest version.

a)         No local exchange carrier shall disconnect, or order the disconnection of, a telephone subscriber's basic telecommunications service as a result of that subscriber's failure to pay:

1)         Pay-per-call service charges;

2)         Charges for intrastate information services provided pursuant to a presubscription or comparable arrangement; or

3)         Charges for intrastate tariffed collect information services that have been disputed by the subscriber.

b)         Charges for pay-per-call services shall not be included in the amount that must be paid to avoid disconnection of basic telecommunications service.

                    
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