PART737. STANDARDS OF SERVICE AND CUSTOMER CREDITS FOR ELECTING PROVIDERS AND COMPETITIVE NON-ELECTING PROVIDERS  


SUBPART A. GENERAL
§ 737.100. Application of Part
§ 737.110. Definitions
§ 737.120. Waiver
§ 737.130. Reporting
SUBPART B. STANDARDS OF QUALITY OF SERVICE
§ 737.200. Service Quality for Basic Local Exchange Service
§ 737.220. Calculation of Performance Data for Installation
§ 737.230. Calculation of Performance Data for Out-of-Service Conditions
§ 737.240. Calculation of Performance Data for Missed Installation or Repair Appointments
§ 737.250. Calculation of Performance Data for Trouble Reports
SUBPART C. CUSTOMER CREDITS
§ 737.300. Customer Credits for Basic Local Exchange Service Violations
SUBPART D. SAFETY OF SERVICE EQUIPMENT AND FACILITIES
§ 737.400. Safety
§ 737.410. Emergency Operation
§ 737.420. Incorporation of National Codes and Standards
§ 737.430. Network Outages and Notification
§ 737.440. Interoffice Trunks
§ 737.450. Central Office Administrative Requirements
SUBPART E. BOUNDARIES
§ 737.500. Map Requirements
§ 737.510. Map Specifications
§ 737.520. Changes to Existing Boundaries
§ 737.530. Service Outside Exchange Boundaries
§ 737.540. Map Maintenance
SUBPART F. CONSTRUCTION AND MAINTENANCE
§ 737.600. Construction and Maintenance
§ 737.610. Maintenance of Plant and Equipment
§ 737.620. Network Interface
§ 737.630. Transmission Requirements
SOURCE: Adopted at 36 Ill. Reg. 15022, effective October 1, 2012; amended at 39 Ill. Reg. 364, effective December 22, 2014; amended at 42 Ill. Reg. 2042, effective January 12, 2018.

Notation

AUTHORITY: Implementing Section 13-506.2 and authorized by Section 10-101.1 of the Public Utilities Act [220 ILCS 5/13-506.2 and 10-101.1].