PART736. SERVICE QUALITY REQUIREMENTS APPLICABLE TO WIRELESS ELIGIBLE TELECOMMUNICATIONS CARRIERS  


SUBPART A. GENERAL
§ 736.100. Application of Part
§ 736.105. Definitions
§ 736.110. Waiver
§ 736.115. Reporting [Repealed]
§ 736.120. Enforcement
SUBPART B. ENGINEERING
§ 736.300. Construction and Maintenance of Plant and Equipment [Repealed]
§ 736.305. Emergency Operation
§ 736.310. Incorporation of National Codes and Standards [Repealed]
SUBPART C. STANDARDS OF QUALITY OF SERVICE
§ 736.500. Adequacy of Service
§ 736.505. Answering Time [Repealed]
§ 736.510. Interoffice Trunks [Repealed]
§ 736.515. Dropped Calls and Signal Strength [Repealed]
§ 736.520. Service Outages and Notification [Repealed]
§ 736.525. Installation Requests - Failure to Provide Service [Repealed]
§ 736.530. Trouble Reports [Repealed]
§ 736.540. Directory Notification [Repealed]
SUBPART D. OTHER WETC REQUIREMENTS
§ 736.550. Obligation to Serve [Repealed]
§ 736.555. WETC Service Area
§ 736.610. Customer Billing [Repealed]
§ 736.620. Deferred Payment Agreements [Repealed]
§ 736.630. Applicants for Service [Repealed]
§ 736.640. Present Customers [Repealed]
§ 736.650. Deposits [Repealed]
§ 736.660. Discontinuance or Refusal of Service [Repealed]
§ 736.670. Illness Provision [Repealed]
§ 736.680. Payment for Service [Repealed]
§ 736.685. Past Due Bills [Repealed]
§ 736.690. Service Restoration Charge [Repealed]
§ 736.695. Dispute Procedures [Repealed]
§ 736.700. Commission Complaint Procedures [Repealed]
§ 736.705. Second Language [Repealed]
§ 736.710. Customer Information Booklet [Repealed]
§ 736.APPENDIX A. Notice of Discontinuance of Service [Repealed]
§ 736.APPENDIX B. Requirements to Avoid Shutoff of Service in the Event of Illness [Repealed]
SOURCE: Adopted at 32 Ill. Reg. 18935, effective December 1, 2008; amended at 38 Ill. Reg. 21064, effective October 23, 2014; amended at 41 Ill. Reg. 4737, effective April 19, 2017; amended at 47 Ill. Reg. 1667, effective January 18, 2023.

Notation

AUTHORITY: Implementing Sections 13-101, 13-304, 13-305, and 13-712 and authorized by Section 10-101 of the Public Utilities Act [220 ILCS 5/13-101, 13-304, 13-305, 13-712, and 10-101].