 |
Illinois Administrative Code (Last Updated: March 27, 2024) |
 |
TITLE83. PUBLIC UTILITIES |
|
|
PART280. PROCEDURES FOR GAS, ELECTRIC, WATER AND SANITARY SEWER UTILITIES GOVERNING ELIGIBILITY FOR SERVICE, DEPOSITS, BILLING, PAYMENTS, REFUNDS AND DISCONNECTION OF SERVICE |
PART280. PROCEDURES FOR GAS, ELECTRIC, WATER AND SANITARY SEWER UTILITIES GOVERNING ELIGIBILITY FOR SERVICE, DEPOSITS, BILLING, PAYMENTS, REFUNDS AND DISCONNECTION OF SERVICE
| SUBPART A. GENERAL |
| § 280.5. Policy |
| § 280.10. Exemptions |
| § 280.15. Compliance |
| § 280.20. Definitions |
| SUBPART B. APPLICATIONS FOR UTILITY SERVICE |
| § 280.30. Application |
| § 280.35. Revert to Landlord/Property Manager Agreements |
| SUBPART C. DEPOSITS |
| § 280.40. Deposits |
| § 280.45. Deposits for Low Income Customers |
| SUBPART D. REGULAR BILLING |
| § 280.50. Billing |
| SUBPART E. PAYMENT |
| § 280.60. Payment |
| § 280.65. Late Payment Fee Waiver for Low Income Customers |
| § 280.70. Preferred Payment Date |
| § 280.80. Budget Payment Plan |
| SUBPART F. IRREGULAR BILLING |
| § 280.90. Estimated Bills |
| § 280.100. Previously Unbilled Service |
| SUBPART G. REFUNDS AND CREDITS |
| § 280.110. Refunds and Credits |
| SUBPART H. PAYMENT ARRANGEMENTS |
| § 280.120. Deferred Payment Arrangements |
| § 280.125. Deferred Payment Arrangements for Low Income Customers |
| SUBPART I. DISCONNECTION |
| § 280.130. Disconnection of Service |
| § 280.135. Winter Disconnection of Residential Heating Services, December 1 through March 31 |
| § 280.140. Disconnection for Lack of Access to Multi-Meter Premises |
| § 280.150. Disconnection of Master-Metered Apartment Buildings |
| SUBPART J. MEDICAL CERTIFICATION |
| § 280.160. Medical Certification |
| SUBPART K. RECONNECTION |
| § 280.170. Timely Reconnection of Service |
| § 280.180. Reconnection of Former Residential Customers for the Heating Season |
| SUBPART L. UNAUTHORIZED SERVICE USAGE |
| § 280.190. Treatment of Illegal Taps |
| § 280.200. Tampering |
| § 280.205. Non-Residential Tampering |
| § 280.210. Payment Avoidance by Location |
| SUBPART M. COMPLAINT PROCEDURES |
| § 280.220. Utility Complaint Process |
| § 280.230. Commission Complaint Process |
| SUBPART N. INFORMATION |
| § 280.240. Public Notice of Commission Rules |
| § 280.250. Second Language Requirements |
| § 280.260. Customer Information Packet |
| § 280.APPENDIX A. Disconnection Notice |
| § 280.APPENDIX B. Customer Rights |
| § 280.APPENDIX C. Public Notice |
| § 280.APPENDIX D. Disconnection Notice Insert for Residential Gas and Electric Customers |
|
SOURCE: Rule repealed, new rule adopted at 3 Ill. Reg. 1, p. 102, effective January 6, 1979; emergency amendment at 3 Ill. Reg. 46, p. 65, effective November 16, 1979, for a maximum of 150 days; amended at 4 Ill. Reg. 46, p. 1274, effective November 10, 1980; amended at 6 Ill. Reg. 10917, effective September 7, 1982; amended at 6 Ill. Reg. 13723, effective November 8, 1982; amended at 7 Ill. Reg. 9285, effective July 22, 1983; codified at 7 Ill. Reg. 13218; emergency amendment at 7 Ill. Reg. 14543, effective October 18, 1983, for a maximum of 150 days; amended at 7 Ill. Reg. 13221, effective November 1, 1983; emergency amendment at 7 Ill. Reg. 16667, effective December 1, 1983, for a maximum of 150 days; amended at 8 Ill. Reg. 3664, effective March 15, 1984; emergency amendment at 8 Ill. Reg. 17924, effective September 13, 1984, for a maximum of 150 days; amended at 8 Ill. Reg. 21222, effective October 15, 1984; amended at 9 Ill. Reg. 2268, effective February 8, 1985; amended at 16 Ill. Reg. 11023, effective July 1, 1992; amended at 17 Ill. Reg. 805, effective January 15, 1993; amended at 18 Ill. Reg. 6160, effective May 1, 1994; amended at 18 Ill. Reg. 17974, effective December 15, 1994; emergency amendment at 25 Ill. Reg. 16545, effective December 13, 2001 for a maximum of 150 days; amended at 26 Ill. Reg. 7032, effective May 1, 2002; amended at 27 Ill. Reg. 4527, effective April 1, 2003; emergency amendment at 27 Ill. Reg. 15156, effective September 15, 2003, for a maximum of 150 days; amended at 28 Ill. Reg. 2684, effective February 10, 2004; old Part repealed at 38 Ill. Reg. 21328, and new Part adopted at 38 Ill. Reg. 21331, effective November 1, 2014.
|
Notation
AUTHORITY: Implementing the Small Business Utility Deposit Relief Act [220 ILCS 35] and Sections 8-101, 8-206 and 8-207 of the Public Utilities Act [220 ILCS 5], and authorized by Section 8 of the Small Business Utility Deposit Relief Act and Sections 8-101, 8-207 and 10-101 of the Public Utilities Act.