Illinois Administrative Code (Last Updated: March 27, 2024) |
TITLE50. INSURANCE |
PART931. REQUIRED PROCEDURE FOR CONSUMER COMPLAINT NOTIFICATION |
§931.40. Procedures for Notification
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a) The address to be used for the Department of Insurance should be: Illinois Department of Insurance, Consumer Division or Public Services Section, Springfield, Illinois 62767.
b) The address to be used for the company shall be an office that can service all types of complaints. If one office cannot service all types of complaints, then the additional addresses of each appropriate service office must be given.
c) In addition to providing the required addresses, the notification should set forth the minimum amount of information included in the following suggested wording: "This notice is to advise you that should any complaints arise regarding this insurance, you may contact the following:"