§3119.EXHIBIT H. COURSE OF STUDY – CASUALTY/MOTOR VEHICLE

Course of Study Content Requirements				Time Distribution Requirements
I.	Insurance and Insurance-Related Concepts			25%
	A.	Risks
	B.	Hazards
	C.	Indemnity
	D.	Insurable interest
	E.	Actual cash value
	F.	Negligence
	G.	Liability
	H.	Accident
	I.	Occurrence
	J.	Burglary
	K.	Robbery
	L.	Theft
	M.	Mysterious disappearance
	N.	Fidelity (employee dishonesty)
	O.	Warranties
	P.	Representations

 

II.	Policy Provisions			20%
	A.	Declarations
	B.	Definition of the insured
	C.	Insuring agreement
	D.	Duties of the insured
	E.	Obligations of the company
	F.	Cancellation and nonrenewal provisions
	G.	Supplementary payments (additional coverages)
	H.	Proof of loss (notice of claim)
	I	Arbitration
	J.	Pro-rata liability (other insurance)
	K.	Subrogation
	L.	Compliance with provisions of Fair Credit Reporting Act

 

III.	Types of Policies						25%
	A.	General Liability
		1.	Owners, landlords, and tenants
		2.	Manufacturers, contractors
		3.	Products and completed operations
		4.	Contractual liability
		5.	Comprehensive general liability
	B.	Automobile-Personal and commercial auto insurance, including assigned risk and involuntary plans
	C.	Workers Compensation
	D.	Crime
		1.	Fidelity
		2.	Open stock burglary
		3.	Mercantile robbery and safe burglary
		4.	Money and security broad form

 

IV.	Perils, Exclusions, Deductibles, and Liability			24%
	A.	Bodily injury and property damage liability
	B.	Perils covered
	C.	Exclusions, extensions, limitations, and conditions
	D.	Limits of liability
	E.	Deductibles

 

V.	Prospecting and Evaluating Needs			2%
	A.	Keeps current as to changes (e.g., markets, introduction of new coverages) in types of coverages that might expand coverage for current clients or increase the number of potential clients
	B.	Reviews prospect's existing policies to prevent duplication of coverage and determine areas of further potential coverage
	C.	Obtains information necessary to analyze risks, hazards and exposures
	D.	Analyzes risks, hazards, and exposures in order to determine prospect's needs
	E.	Evaluates continued adequacy of protection, determines unprotected exposures, and recommends suitable changes in coverage
	F.	Contacts accounts at renewal time and reviews existing policies

 

VI.	Servicing Clients			2%
	A.	Explains services (e.g., claims, safety programs) provided by insurance producer and company
	B.	Assists policyowner with service needs (e.g., change of name, policy loans, change of mode of premium payment)
	C.	Maintains accurate records of client data (e.g., change of address)
	D.	Assists in filing and following up in claims

 

VII.	Presentation and Acceptance			2%
	A.	Informs insured and carrier of date and time coverage takes effect
	B.	Prepares and forwards proposal, application, and other pertinent information to appropriate carrier for underwriting and premium determination
	C.	Maintains complete records of all business transactions as required (e.g., pending files, binders, and binder charges)

 

(Source:  Amended at 25 Ill. Reg. 6480, effective May 3, 2001)