§170.71. Permanent File  


Latest version.
  • Each licensee must maintain a permanent file which includes the following:

     

    a)         A copy of all correspondence sent to or received from the Department within the past 24 months.

     

    b)         A copy of the last two examination exception reports and any related correspondence.

     

    c)         A copy of all complaints received from consumers or consumers’ attorneys and the resolution of all such complaints.